Information You Voluntarily Provide.
ZQuiet® is required to ask certain personal information about you when you fill out our prescription questionnaire. Such information may include:
Medical history as it relates to snoring and sleep disorders
On some pages of this site, you can purchase products from us. The personal information that may be collected at these pages includes:
On certain pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient’s address. In this circumstance, the personal information collected about other people may include:
ZQuiet.co.za also collects certain other information that cannot identify you personally when you visit our website. This information includes your IP address and your domain name. ZQuiet.co.za logs these IP addresses and domain names, and aggregates them for system administration and to monitor the use of our site.
We use the aggregated information to measure the number of visits to our site, the average time spent on our site, the number of pages viewed, and various other site statistics. This monitoring helps us to provide a more useful and engaging online experience to ZQuiet.co.za visitors, and helps us to improve the quality of our content.
For reasons such as improving personalization of our service (for example, providing better product recommendations or special offers that we think will interest you), we might receive information about you from other sources and add it to our account information. We also sometimes receive updated delivery and address information from our shippers or other sources so that we can correct our records and deliver your next purchase or communication more easily.
Your information will be used or disclosed in connection with any order you contemplate. When you place an order with us, we obtain certain information from you including, but not limited to, your telephone number, mailing address, email address, credit card information, and certain medical information. We do not share your medical information or credit card information with outside parties except to the extent necessary to complete your order. We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service. These companies and individuals have access to personal information needed to perform their function, but may not use it for other purposes.
We may contact you to provide prescription refill reminders or information about treatment alternatives or other health-related benefits and services that may be of interest to you.
Your information may be used or disclosed to the Food and Drug Administration (“FDA”) or to entities regulated by the FDA relative to adverse events involving products or to enable product recalls, repairs, or replacements of products; to public health or legal authorities responsible for safeguarding public health or preventing injury or disease; or to health oversight agencies for activities such as audits, investigations, inspections, or other proceedings to monitor our operations, government health programs, or compliance with civil rights laws. You can register with our website if you would like to receive electronic communications from ZQuiet®. Information you submit on our website will not be used for this purpose unless you fill out the registration form. Every recipient of our electronic communications can quickly and easily “opt out” of future such communications by following the instructions on any electronic communication we send.
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order as described above and as otherwise provided by law.
As we continue to develop our business, we might sell or buy assets. In such transactions, customer information generally is one of the transferred business assets. Also, in the unlikely event that either ZQuiet® or substantially all of its assets are acquired, customer information will be one of the transferred assets.
We may exchange or rent your name and mailing address and certain other information (but not your medical or credit card information) with other reputable companies that offer marketing information or products not affiliated with ZQuiet SA. These companies and organizations may use the information we share to provide special offers and opportunities to you.
From time to time, we release account and other personal information when we believe it is appropriate to comply with law; enforce or apply our Terms and Conditions and other agreements; or protect the rights, property, or safety of ZQuiet®, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
You have a right to inspect and copy your medical information and to amend your medical information by sending a written request to ZQuiet® at the address provided below. We may deny requests for access and amendment in certain instances. You have a right to submit a statement disagreeing to a decision to reject a proposed amendment, to which we may respond.
If you believe that your privacy rights have been violated, you have a right to complain to ZQuiet®. You may contact ZQuiet®‘s Privacy Officer at the email address or phone number provided below. No adverse action or retaliation will be taken against you for filing a complaint.
ZQuiet.co.za uses generally accepted, industry-standard security systems, software, and encryption technologies to protect against unauthorized access to ZQuiet.co.za servers, equipment, and other components of our online presence. We appreciate your concerns about the security of your confidential online business transactions. ZQuiet.co.za takes security measures to protect any information passed between our site and your computer during ordering sessions; however, ZQuiet.co.za cannot guarantee that any electronic commerce is totally secure. ZQuiet.co.za will take measures to secure and protect all customer-specific information from loss, misuse, and alteration. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
We never collect information from anyone we know to be under 18, and no part of our website is designed to attract anyone under 18.
From time to time, ZQuiet.co.za may link to other websites not affiliated with ZQuiet®. ZQuiet® attempts to link only to those websites which also respect a visitor’s privacy and the goals of ZQuiet®. However, ZQuiet® cannot be responsible for the content or policies of third-party websites. Please check with these third-party organizations or companies for their specific privacy policies. If you find inoperable links or are concerned about any of the sites that ZQuiet.co.za currently links to, please inform ZQuiet® by contacting us at firstname.lastname@example.org.
To protect your privacy and security, we will take reasonable steps to verify your identity before granting access to your information or making corrections.